Privacy Policy
You must be 19 years of age or older, or the age of majority in your jurisdiction to use or order product from this website. All orders will be subject to some form of Age Verification. | |
Privacy Policy | |
The website https://cigvape.ca (the “Site”) is operated by Cigvape Inc. (also referred to as “CigVape”, “us”, “our”, or “we”). We are committed to keeping personal information accurate, confidential, secure and private. Our privacy policy has been designed to comply with Canada’s Personal Information Protection and Electronic Documents Act ("PIPEDA"). PIPEDA sets out rules for the collection, use and disclosure of personal information in the course of commercial activity as defined in the Act. By accessing or using our services, you consent to the collection, use and disclosure of personal information by CigVape in accordance with this Privacy Policy. | |
Definitions | |
Collection - means the act of gathering, acquiring, recording or obtaining personal information from any source, including third parties, by any means. Consent - means voluntary agreement with the collection, use and disclosure of personal information for defined purposes. Consent can be either express or implied and can be provided directly by the individual or by an authorized representative, such as a parent or guardian (if appropriate). Express consent can be given orally, electronically or in writing. Implied consent is consent that can reasonably be inferred from a user's action or inaction.
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Collection | |
CigVape may collect any or all of the following personal information if the information is reasonably required to provide the services accessed or requested:
CigVape does not collect information related to method of payment such as a credit or debit card number. All purchases will be directed to and handled by third parties. You will be bound by the privacy policies of these third party providers. | |
Purpose of Collection and Use of Personal Information | |
CigVape collects your personal information and will use your personal information as is reasonably required for the following purposes:
Personal information will only be collected and used by CigVape to conduct related activities. | |
Disclosure | |
CigVape may disclose your personal information to:
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Safeguarding Your Personal Information | |
CigVape is committed to safeguarding your personal information. We use appropriate security measures to protect personal information against risks such as loss or theft, unauthorized access, disclosure, copying, use, modification or destruction regardless of the format in which it is held. The methods of protection and safeguards used include, but are not limited to, locked filing cabinets, need-to-know access and technological measures, including the use of passwords, encryption such as industry standard SSL (Secure Socket Layer) encryption, and firewalls. While we cannot guarantee that risks such as loss, theft, unauthorized access or disclosure of personal information will not occur, we will make every effort to prevent such occurrences. We take great care in disposing of or destroying personal information to prevent unauthorized parties from gaining access to the information. We also ensure that all employees with access to personal information are made aware of the importance of maintaining the confidentiality of personal information. All personal information disclosed to third parties is done under contractual agreements stipulating the confidentiality of the information and the purposes for which it is to be used. | |
Accuracy | |
CigVape is committed to keeping your personal information as complete, up-to-date and accurate as is necessary for the purposes for which it is to be used. We will promptly correct or complete any personal information found to be inaccurate or incomplete. Where appropriate, we will transmit amended information to third parties having access to the personal information in question. Upon request, we will provide you with a reasonable opportunity to review the personal information in your file to review its accuracy. Such personal information will be provided within a reasonable time of the request and at a minimal or no cost to you. Upon request, we can provide you with an account of the use and disclosure of your personal information and, where reasonably possible, will state the source of the information. | |
Complaints | |
CigVape will promptly investigate all complaints concerning our compliance with the Privacy Policy and our dealings with your personal information. If a complaint is found to be justified, we will take appropriate measures to resolve the complaint, including, if necessary, amending our policies and procedures. You will be informed of the outcome of the investigation regarding your complaint. | |
Withdrawing Consent | |
You may withdraw your consent to the collection, use or disclosure of your personal information by us at any time, subject to legal or contractual restrictions and reasonable notice. In certain circumstances, your withdrawal of consent will result in the inability to continue providing some services to you. | |
Non-Personal Information | |
Non-personal information is information that does not identify you and which we are unable to connect to other information in order to identify you. We may collect any or all of the following non-personal information:
By using the service, you consent to the processing of data about you by web analytics service providers in the manner and for the purposes set out above. We make no attempt to link this non-personal information with the identity of individuals using the service. Non-personal information may be permanently archived for future use in any manner whatsoever by us. To submit an inquiry, complaint, request a review of your personal information, correct or update your personal information, withdraw your consent or request more information or additional copies of the Privacy Policy contact: Mailing Address: | |
Privacy Policy Changes | |
To accommodate changes in our services, changes in technology and legal developments, this Privacy Policy may change over time without notice to you. We may add, change or remove portions of the Privacy Policy when we feel it is appropriate to do so. We encourage you to review our Privacy Policy periodically. Each time you submit personal information or use the service you agree to be bound by terms of the Privacy Policy which is then current. Whenever we update the Privacy Policy, we will change the date below to indicate when the changes were made.
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